Help
Let’s Get Specific
Card
Your Cosocial card is made from stainless steel, coated in a layer of durable matte black plastic. Embedded within the card is a very large NFC chip. The NFC chip is programmed to, when tapped or hovered near an NFC enabled device, to link to your unique Cosocial URL.
If the issue persists, then please email us at card@cosocial.io with your URL in the subject line. We’ll aim to get back to you within a couple of hours.
Ordering a new card, or even supplementary cards, will have no impact on your ongoing subscription.
Deck
Your Cosocial Deck is the page that you share with people through your NFC card and unique Cosocial URL. You can edit your deck at anytime to make sure that the information you are sharing is always up-to-date.
If your URL was cosocial.io/thejohndoe – then your username is thejohndoe
You picked it during the sign up process. Forgotten it? No worries, it’s printed on your card!
Buying
Cosocial is only available through a monthly subscription. There are threes types of membership available, each of which have different features available on the Deck. All subscriptions provide an NFC stainless steel Cosocial card.
Shipping
Your Cosocial card is always produced within 1 working day of your sign up process being completed. It is then shipped immediately, world-wide, for free. Delivery times vary depending on where in the world you are located.
As we need that info on every card – we can’t make it and in turn ship it until the sign up process is completed. But once we have that info, you’re card will be made and shipped within 1 working day.
UK โ 2-3 working days
Europe โ 3-5 working days
North America โ 6-7 working days
๐ Rest of the world โ 6-7 working days
Although there may be some delays because of the current varying situations around the world in relation to COVID-19.
UK โ 2-3 working days
Europe โ 3-5 working days
North America โ 6-7 working days
๐ Rest of the world โ 6-7 working days
However, if it’s been longer, that could be due to things being a bit all over the place as a result of local issues related to COVID-19. You’ll receive an email when your order is shipped. If it’s been, what you consider too long, then drop us a line and we’ll look in to whats going on for you. Reach us here.